NAICS 561422 · Telemarketing Bureaus And Other Contact Centers
3 open opportunities · 93 FY2025 awards · $1.24B obligated
Top contractors in this NAICS
- Kech INC$28.6M
- Encore Jv1 LLC$21.9M
- Leidos, INC.$4.4M
- Lbo Technology LLC$3.1M
Hunting recompetes here?
10+ contracts in this NAICS end within 18 months. The largest are listed below — incumbents and end dates included.
All expiring 561422 contracts →Open opportunities
- Civilian Human Resources Benefits Contact Center (HRBCC)
- Deadline
- Sep 16, 2026(11d)
- Agency
- DEPT OF THE NAVY
- Type
- Sources Sought
- NAICS
- 561422
- Posted
- Sep 2, 2026
- DD01--WILMAC Call Recording Extraction Service Base New requirement
- Deadline
- Jun 17, 2026
- Agency
- VETERANS AFFAIRS, DEPARTMENT OF
- Type
- Sources Sought
- NAICS
- 561422
- Posted
- Aug 6, 2026
- Multiple Award Schedule
- Deadline
- Jul 13, 2026
- Agency
- FEDERAL ACQUISITION SERVICE
- Type
- Award Notice
- NAICS
- 561422
- Posted
- Jul 12, 2026
| Title | Agency | Type | NAICS | Posted | Deadline |
|---|---|---|---|---|---|
| Civilian Human Resources Benefits Contact Center (HRBCC) | DEPT OF THE NAVY | Sources Sought | 561422 | Sep 2, 2026 | Sep 16, 2026(11d) |
| DD01--WILMAC Call Recording Extraction Service Base New requirement | VETERANS AFFAIRS, DEPARTMENT OF | Sources Sought | 561422 | Aug 6, 2026 | Jun 17, 2026 |
| Multiple Award Schedule | FEDERAL ACQUISITION SERVICE | Award Notice | 561422 | Jul 12, 2026 | Jul 13, 2026 |
Largest contracts ending within 18 months
- 75FCMC22C0038 ↗$983.2M
CONTACT CENTER OPERATIONS
- Ends
- Sep 9, 2026
- Started
- Aug 30, 2022
- Agency
- Centers For Medicare And Medicaid Services
- NAICS
- 561422
- 36C10X26C0006 ↗$21.9M
VETERANS EXPERIENCE OFFICE CONTACT CENTER STAFFING SUPPORT SERVICES
- Ends
- Aug 4, 2027
- Started
- Aug 5, 2026
- Agency
- Department Of Veterans Affairs
- NAICS
- 561422
- 70T01023F5600N001 ↗$17.3M
THIS ADMINISTRATIVE MODIFICATION IS ISSUED UNILATERALLY PURSUANT TO THE AUTHORITY OF THE EXECUTIVE ORDER 14168 ENTITLED "DEFENDING WOMEN FROM GENDER IDEOLOGY EXTREMISM AND RESTORING BIOLOGICAL TRUTH TO THE FEDERAL GOVERNMENT.
- Ends
- Apr 13, 2027
- Started
- Apr 14, 2023
- Agency
- Transportation Security Administration
- NAICS
- 561422
- 15F06726F0000006 ↗$5.3M
CALL CENTER SERVICES
- Ends
- Jan 28, 2027
- Started
- Jan 29, 2026
- Agency
- Federal Bureau Of Investigation
- NAICS
- 561422
- 47QACA26F0241 ↗$4.8M
OPM ANNUITANT HEALTH BENEFIT OPEN SEASON CALL CENTER SUPPORT SERVICES
- Ends
- Mar 30, 2027
- Started
- May 31, 2026
- Agency
- Federal Acquisition Service
- NAICS
- 561422
- 89303024FET000016 ↗$4.0M
TRINITY APPLICATION SUPPORT SERVICES
- Ends
- Sep 29, 2026
- Started
- Sep 30, 2024
- Agency
- Department Of Energy
- NAICS
- 561422
- 75D30125F00212 ↗$3.3M
PROJECT TITLE: CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) NATIONAL CENTER FOR IMMUNIZATION AND RESPIRATORY DISEASES (NCIRD) VACCINE ORDER MANAGEMENT CONTACT CENTER OPERATIONS.
- Ends
- Mar 21, 2027
- Started
- Mar 30, 2025
- Agency
- Centers For Disease Control And Prevention
- NAICS
- 561422
- N0018922C0002 ↗$3.1M
HUMAN RESOURCES BENEFITS CONTACT CENTER
- Ends
- Feb 27, 2027
- Started
- Apr 30, 2022
- Agency
- Department Of The Navy
- NAICS
- 561422
- 89303025FET000020 ↗$2.9M
CALL ORDER FOR INFINITY APPLICATION SERVICES UNDER THE MAXIMUS FEDERAL SERVICES, INC BPA 89303024AET00003.
- Ends
- Feb 3, 2027
- Started
- Feb 4, 2025
- Agency
- Department Of Energy
- NAICS
- 561422
- 86615724C00015 ↗$2.0M
SINGLE FAMILY INSURANCE OPERATIONS DIVISION (SFIOD) SUPPORT SERVICE CENTER (SSC)
- Ends
- May 24, 2027
- Started
- May 25, 2024
- Agency
- Department Of Housing And Urban Development
- NAICS
- 561422
| PIID | Contractor | Description | Agency | NAICS | Obligated | Start | End |
|---|---|---|---|---|---|---|---|
| 75FCMC22C0038 ↗ | Maximus Federal Services, INC. | CONTACT CENTER OPERATIONS | Centers For Medicare And Medicaid Services | 561422 | $983.2M | Aug 30, 2022 | Sep 9, 2026 |
| 36C10X26C0006 ↗ | Encore Jv1 LLC | VETERANS EXPERIENCE OFFICE CONTACT CENTER STAFFING SUPPORT SERVICES | Department Of Veterans Affairs | 561422 | $21.9M | Aug 5, 2026 | Aug 4, 2027 |
| 70T01023F5600N001 ↗ | Kech INC | THIS ADMINISTRATIVE MODIFICATION IS ISSUED UNILATERALLY PURSUANT TO THE AUTHORITY OF THE EXECUTIVE ORDER 14168 ENTITLED "DEFENDING WOMEN FROM GENDER IDEOLOGY EXTREMISM AND RESTORING BIOLOGICAL TRUTH TO THE FEDERAL GOVERNMENT. | Transportation Security Administration | 561422 | $17.3M | Apr 14, 2023 | Apr 13, 2027 |
| 15F06726F0000006 ↗ | Kech INC | CALL CENTER SERVICES | Federal Bureau Of Investigation | 561422 | $5.3M | Jan 29, 2026 | Jan 28, 2027 |
| 47QACA26F0241 ↗ | Maximus Federal Services, INC. | OPM ANNUITANT HEALTH BENEFIT OPEN SEASON CALL CENTER SUPPORT SERVICES | Federal Acquisition Service | 561422 | $4.8M | May 31, 2026 | Mar 30, 2027 |
| 89303024FET000016 ↗ | Maximus Federal Services, INC. | TRINITY APPLICATION SUPPORT SERVICES | Department Of Energy | 561422 | $4.0M | Sep 30, 2024 | Sep 29, 2026 |
| 75D30125F00212 ↗ | Maximus Federal Services, INC. | PROJECT TITLE: CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) NATIONAL CENTER FOR IMMUNIZATION AND RESPIRATORY DISEASES (NCIRD) VACCINE ORDER MANAGEMENT CONTACT CENTER OPERATIONS. | Centers For Disease Control And Prevention | 561422 | $3.3M | Mar 30, 2025 | Mar 21, 2027 |
| N0018922C0002 ↗ | Lbo Technology LLC | HUMAN RESOURCES BENEFITS CONTACT CENTER | Department Of The Navy | 561422 | $3.1M | Apr 30, 2022 | Feb 27, 2027 |
| 89303025FET000020 ↗ | Maximus Federal Services, INC. | CALL ORDER FOR INFINITY APPLICATION SERVICES UNDER THE MAXIMUS FEDERAL SERVICES, INC BPA 89303024AET00003. | Department Of Energy | 561422 | $2.9M | Feb 4, 2025 | Feb 3, 2027 |
| 86615724C00015 ↗ | Mcl Alliance, LLC | SINGLE FAMILY INSURANCE OPERATIONS DIVISION (SFIOD) SUPPORT SERVICE CENTER (SSC) | Department Of Housing And Urban Development | 561422 | $2.0M | May 25, 2024 | May 24, 2027 |